What is changing, and what is not
What is changing: the system behind the gift. Donors on the legacy system are asked to enter their payment details once in the new system.
What is not changing: your gift amount and your gift schedule. Those stay exactly the same unless you choose to change them.
- One update, entered once
- About two minutes
- No change to amount or schedule
- Help by phone if you prefer
This page is general information for all legacy donors. Your own amount and schedule will be shown on your secure, personal update page after you use the link sent to you by email.
How to update
Open the secure link in the email from CBN. That link takes you to your personal update page.
Enter a card once, use PayPal, or use a bank account if that is more convenient.
Confirm that your amount and schedule look right. Reminders about this update then stop.
Bank account is shown as a fallback option from the call script in the plan. CBN to confirm it is supported in the new solution before launch. This mockup does not connect to PayPal and does not collect card or bank details.
Why your gift matters
Because of faithful givers, lives are touched every day through:
Proclaiming hope through CBN broadcasts around the world.
Putting food on tables for families in need.
Bringing water and care to communities that need them.
Reaching families in their hardest moments.
Caring for and discipling at-risk children.
Faithful, month after month. Thank you for standing with us.
Would you rather talk to someone?
We will gladly walk you through it. Call us at [Donor Care Phone], or reply to the email that brought you here.
For your safety, we will never ask you for your full password. If a link ever feels uncertain, call the number above instead of clicking it.
Questions
Will my gift amount change?
No. It stays at the same amount, on the same schedule, unless you choose to change it.
Do I have to do this every month?
No. You enter your payment details once, and your recurring gift continues.
What happens if I do not update by March 1, 2027?
Your scheduled gift will not go through on the retiring system until your details are updated.
Can I update by phone instead?
Yes. Call [Donor Care Phone] and a member of the team will help you personally.